情報処理学会 インタラクション2021

In this paper, we examine a method that introduces game mechanics into online conversations around controversial issues, aiming at investigating the influence of Gamification on these conversations. We examine the changes in motivation and engagement of users participating in conversations with Gamification introduced, as well as the effectiveness of conversations that Gamification brings. We observe positive influence on motivation and effectiveness but little, as well as slightly negative effect on engagement, indicating that this method still needs improvement, as well as that Gamification has potential to promote better conversations on controversial issues.